7778 Privacy Policy –
How We Protect Your Data

1Who We Are

7778 (referred to in this policy as "7778", "we", "us" or "our") operates the online sports betting and casino platform at 7778.vin. The platform is designed for adult players in Pakistan, offering cricket betting, PSL and T20 markets, live casino, slots, and a full range of online gaming products.

This Privacy Policy sets out how 7778 handles personal data relating to users of the platform ("you", "the player"). It applies to all use of 7778.vin and any associated mobile application downloaded via the Download page.

If you have questions about this policy at any time, please contact our support team at [email protected]. We are available 24 hours a day, 7 days a week.

2Data We Collect

7778 collects personal data through several channels — primarily when you register an account, when you use the platform, and when you interact with customer support. The categories of data we collect are detailed below.

We do not collect sensitive personal data such as religious beliefs, political opinions or biometric data. Identity documents submitted for KYC are used solely for verification and are not retained beyond the period required for compliance obligations.

3How We Use Your Data

7778 uses the personal data we collect for specific, clearly defined purposes. We do not use your data for anything beyond what is described below without first informing you.

• Account creation and management — to register your account, verify your identity, and allow you to log in and manage your preferences securely.
• Processing transactions — to handle PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, cards and mobile wallets, and to maintain accurate financial records.
• Platform personalisation — to remember your preferences such as language settings, favourite sports markets (cricket, PSL, football) and game categories, making your experience smoother on return visits.
• Customer support — to respond to your queries, resolve complaints, and maintain a record of communications for quality assurance purposes.
• Fraud prevention and security — to detect unusual login patterns, identify potentially fraudulent transactions, prevent money laundering, and protect the integrity of the platform and its players.
• Responsible gaming — to monitor patterns that may indicate problem gambling behaviour, and to apply any limits or self-exclusion requests you have set via your account settings.
• Platform improvement — to analyse aggregated, anonymised usage data that helps us understand which features are working well and which need improvement. This does not involve profiling individual players.
• Marketing communications — to send you information about promotions, bonus offers and new features, where you have opted in to receive such communications. You can unsubscribe at any time via your account settings or by contacting support.
• Legal and compliance obligations — to meet any requirements that arise from applicable laws, respond to lawful requests from authorities, or enforce our Terms and Conditions.

4Legal Basis for Processing

7778 processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contract performance — processing is necessary to provide the services you registered for, including account management, betting, casino access and payment processing.
• Legitimate interests — certain processing activities, such as fraud detection, platform security and service improvement, are carried out on the basis of 7778's legitimate business interests, provided those interests are not overridden by your rights.
• Legal obligation — some data is processed because we are required to do so under applicable laws, including obligations related to identity verification and financial record-keeping.
• Consent — where processing is based on your consent, such as receiving marketing emails, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

5Payment Data & Financial Security

All financial transactions on 7778 are processed in PKR. Payments are handled through certified third-party payment processors and gateways that operate JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and mobile wallet integrations.

7778 does not store full card numbers, CVV codes or full bank account credentials on its own servers. Payment data is tokenised and handled directly by the payment processor in accordance with their own security standards. What 7778 does retain is a transaction record — the amount, date, method used, and outcome — which is required for financial record-keeping and dispute resolution.

When you initiate a withdrawal, your payment details are matched against the deposit records associated with your account. This is a standard anti-fraud measure and is in place to protect you as well as the platform.

6Sharing Your Data

7778 does not sell your personal data to any third party. We share data only in the specific, limited circumstances described below, and only with parties that are bound by appropriate data protection obligations.

• Payment processors — to facilitate deposits and withdrawals in PKR. Data shared is limited to what is necessary to complete the transaction.
• Identity verification providers — to verify your identity when required, particularly in connection with KYC requirements for withdrawals or large transactions.
• Technology and infrastructure partners — such as cloud hosting providers and platform software vendors who process data strictly on 7778's behalf under contractual agreements.
• Game providers — certain technical data may be shared with casino and slots game providers to deliver their games within the 7778 platform. Game providers do not receive your identity or financial data.
• Authorities and legal bodies — where required by applicable law, court order, or a lawful request from a relevant authority, 7778 may disclose data as required. We will only do so to the extent legally required.
• Fraud prevention networks — in cases of suspected fraud, match-fixing or money laundering activity, relevant information may be shared with other operators or specialist fraud detection bodies.

Whenever your data is shared with a third party, 7778 ensures that appropriate contractual safeguards are in place. Third-party processors are not permitted to use your data for their own marketing or unrelated purposes.

7Data Retention

7778 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by law. The general retention principles we follow are:

• Active account data is retained for the full duration of your account being open.
• Following account closure, basic account and transaction records are retained for a minimum of five years to meet financial record-keeping obligations.
• Identity verification documents are retained for the period required by applicable compliance obligations and then securely deleted.
• Customer support communication records are retained for up to three years from the date of the last interaction.
• Technical logs (IP addresses, session data) are retained for a shorter period — typically up to 12 months — unless a specific investigation requires retention for longer.

Once a retention period has expired, data is either permanently deleted or anonymised so that it can no longer be linked to an identifiable individual.

8Security Measures

Keeping your data safe is a practical priority for 7778, not just a policy statement. The security measures we have in place include:

• TLS encryption — all data in transit between your device and 7778 servers is encrypted using current TLS standards. You can confirm this by checking for the padlock icon in your browser address bar.
• Password hashing — account passwords are hashed using industry-standard one-way algorithms. Even 7778 staff cannot view your password in plain text.
• Access controls — internal access to player data is restricted to staff members who need it for specific, legitimate operational reasons. Access is logged and monitored.
• Fraud monitoring — automated systems monitor login patterns, transaction behaviour and betting activity for signs of account compromise or fraudulent activity.
• Regular security reviews — 7778 conducts regular reviews of its data security practices and updates them in response to emerging threats and industry best practice.

While 7778 takes all reasonable steps to protect your data, no internet-based system can guarantee complete security. You also play a role in keeping your account safe by using a strong, unique password and never sharing your login credentials with anyone.

9Cookies & Tracking Technologies

7778 uses cookies and similar technologies (such as local storage tokens) on its platform. These are small files placed on your device that help the platform function correctly and remember your preferences.

The types of cookies we use are:

• Essential cookies — required for the platform to work. These include session authentication tokens that keep you logged in while you use the site. These cannot be disabled without breaking core functionality.
• Preference cookies — remember your settings such as selected sport (cricket, PSL, football), language and responsible gaming tool preferences.
• Analytics cookies — help 7778 understand how the platform is being used in aggregate terms, such as which pages are most visited and where players encounter difficulties. This data is used in anonymised, non-identifiable form.

7778 does not use third-party advertising cookies or retargeting pixels that track your activity on other websites outside of 7778.vin.

You can manage cookie preferences through your browser settings. However, disabling essential cookies will prevent the platform from functioning correctly and you will not be able to stay logged in.

10Your Rights

As a 7778 player you have a number of rights in relation to your personal data. These are described below. To exercise any of these rights, contact our support team at [email protected] and we will respond within a reasonable timeframe.

Please note that some rights are subject to conditions and may not apply in every situation — for example, where data must be retained to fulfil legal obligations. If a request cannot be fulfilled in full, we will explain the reason.

11Children's Privacy

7778 is strictly an adult platform. Registration is permitted only for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18.

During the registration process, users are required to confirm their date of birth. Where there is reasonable suspicion that an account holder may be under 18 — based on information provided, verification documents, or a report from a third party — the account will be suspended immediately pending investigation.

If you believe that a minor has registered on 7778 or has accessed the platform using your account, please contact our support team immediately. Any account found to belong to an underage individual will be closed and any deposited funds returned to the payment source.

12Policy Updates

7778 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in the services we offer, or changes in applicable laws. When we make changes, the revised policy will be published on this page with an updated "Last Updated" date at the top of the document.

For significant changes — those that materially affect how your data is used or your rights in relation to it — we will endeavour to notify active account holders via email or an in-platform notification before the changes take effect.

We encourage you to review this page periodically so that you are always aware of the current policy. Your continued use of 7778 following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes.

13Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal data has been handled, please get in touch with our support team. We aim to respond to all privacy-related enquiries promptly.

If you submit a complaint and are not satisfied with the response you receive, you may refer the matter to the relevant authority in your jurisdiction. 7778 will cooperate fully with any such process.

For further reading on your rights and obligations as a 7778 player, please review our Terms and Conditions and Responsible Gaming pages.